Delivery Policy

All flower orders are delivered with “authority to leave” instructions. If there is no safe place to leave the flowers, the flowers will be returned to the store where they will be available for collection or arrangements can be made for the flowers to be redelivered at an additional cost to the customer.

Our couriers take pride in ensuring they fulfill all deliveries in the safest way possible by following all COVID safe rules and regulations. Here at The Love Bud we offer contactless delivery as well as click and collect options.

Please ensure correct information is provided on placement of your order. Refer to our refund policy outlined in the “Returns/Refunds” section.

Third party delivery and courier companies

We aim to fulfill all deliveries in a timely manner, but in the event we are unable to deliver the goods or the destination address is outside a 15km radius, a third party courier may be assigned.

Delivery times and product presentation are beyond our control for third party deliveries once goods have left our premises.

Cut off policy for delivery

Order by 12:00 pm, Wednesday to Saturday, to secure same day delivery.

Same day delivery after 12pm through to 3pm is available, but will become a premium service charge that will be completed through our third party couriers.